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Welcome to Cotton Traders (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website menscottonfashion.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Customers

Cotton Traders specializes in premium quality menswear for discerning gentlemen who value comfort, style, and durability. Our products cater to men seeking:

  • Classic and contemporary clothing essentials
  • High-quality fabrics and craftsmanship
  • Versatile wardrobe staples from casual to formal wear

2. Website Use

2.1 Access and Accounts

You may browse our site without creating an account, but purchasing requires account registration. You must:

  • Provide accurate and current information
  • Maintain confidentiality of your login details
  • Notify us immediately of any unauthorized account use

2.2 Intellectual Property

All content on our site (logos, text, images, designs) is our property or licensed to us and protected by intellectual property laws. You may not:

  • Reproduce, distribute, or modify site content without permission
  • Use our brand names or logos without express consent
  • Use automated systems to extract data from our site

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions regarding:

  • Materials and composition
  • Colors (though slight variations may occur)
  • Sizing information

If you receive an item that significantly differs from its description, please contact us immediately.

3.2 Product Availability

All orders are subject to availability. If an item becomes unavailable after ordering, we will notify you and either:

  • Offer a suitable alternative, or
  • Cancel the item and refund the relevant amount

4. Orders and Payments

4.1 Order Process

When you place an order:

  • You receive an order confirmation email (this is not acceptance)
  • We process orders within 1-2 business days
  • Order acceptance occurs when we dispatch your items

4.2 Pricing and Payment

All prices are in GBP (£) and include VAT where applicable. We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You confirm that the payment method used is yours or you have authorization to use it.

4.3 Shipping

We offer two shipping options:

  • Standard Shipping (£12.95): DHL/FedEx, 10-15 business days after dispatch
  • Free Shipping (orders over £50): EMS, 15-25 business days after dispatch

We cannot ship to some Asian countries and remote regions. Delivery times may vary during peak periods.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

  • Items are unused, unworn, and in original condition with tags
  • Original packaging is included
  • Proof of purchase is provided

For hygiene reasons, we cannot accept returns on underwear unless faulty or not as described.

5.2 Return Process

To return an item:

  1. Contact us within 15 days at admin@menscottonfashion.com with your order number
  2. Complete our returns form
  3. Pack items securely in original packaging
  4. Ship to our returns address (provided upon authorization)

5.3 Refunds

Refunds are issued to your original payment method within 5-10 business days after we receive and inspect your return. Original shipping fees are non-refundable.

5.4 Exchanges

We happily exchange items for different sizes/colors (subject to availability). Clearly mark “EXCHANGE” on your return form with replacement details.

6. Customer Responsibilities

As our valued customer, you agree to:

  • Provide accurate information when ordering
  • Check delivery promptly and notify us of any issues within 48 hours
  • Return items in their original condition if requesting a refund
  • Pay any applicable customs duties for international orders

7. Our Liability

Cotton Traders’ liability is limited to the purchase price of the goods. We are not liable for:

  • Indirect or consequential losses
  • Delays beyond our reasonable control
  • Minor variations in product color or texture

Nothing in these terms affects your statutory rights as a consumer.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal data.

9. Changes to Terms

We may update these terms periodically. The current version will always be available on our website, and continued use constitutes acceptance of the revised terms.

10. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

For any questions about these Terms and Conditions, please contact:

Cotton Traders Customer Service
Email: admin@menscottonfashion.com
Address: 85 Main St, Ely, GB CH6L 1UO

Thank you for choosing Cotton Traders – where quality menswear meets exceptional service.